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Frequently asked questions
Click here for our pool rules, including parent to child ratios and supervision rules.
Yes, all of our pools allow you to bring your own food in. Greerton, Memorial and Otumoetai pools also have BBQs for hire on site.
Please note that commercial food is not permitted at Baywave (Pizza, McDonalds, KFC, fish & chips etc).
Yes you can. At Baywave large inflatables and boogie boards must be removed when the waves are running.
We do not have items available for hire, however our pools do have stores that sell a range of products. These include swimwear, towels, goggles, swim nappies etc.
This means that our lifeguards are currently cleaning the pools to ensure they are up to hygiene standards.
The length of time this takes varies, but you are welcome to phone the pool's reception for an update.
There is no need to book your entry to the Mount Hot Pools in advance, however you are welcome to use the online portal for convenient booking.
We do recommend booking Private Spas online to ensure availability.